In 2003, Sister Theresa Marie Elitz, OSF founded a small outreach program at St. Paul’s Church in Wilmington, Delaware, working with children, adults, and families challenged with mental and behavioral issues, with a special focus on helping those people disproportionately affected by cultural, stigmatic, linguistic, and financial barriers. She worked alone, often long hours, eventually adding a part-time mental health counselor on Saturdays to offer more accessibility to the community. The outreach program evolved, and in 2010 was officially incorporated as a 501 C 3 nonprofit human services organization and named the Family Counseling Center of St. Paul’s (FCCSP).” state=”closed”]Our founder, Sister Theresa Marie Elitz, OSF was born and raised in Philadelphia, PA. She attended St. Hubert’s High School in Northeast Philadelphia, and after several years of working in the business world, joined the Order of the Sisters of St. Francis of Philadelphia. Sister earned her degree in nursing, and worked as an RN in North and Central America, and the Caribbean. She went back to school to become a licensed mental health therapist, and continued to work with the Hispanic population in the United States.
Sister Theresa has instilled some very important values, which our team has embraced, and which has helped shape the FCCSP culture. A compassionate, empathetic, and genuine approach to others is a prerequisite, and is so important in the eyes and hearts of the people who walk through our doors.
She is passionate about mental health, especially how it affects behavior and decision-making. It’s hard to deny the strong correlation between people who are dealing with depression, schizophrenia, severe anger, bipolar disorder – and/or who abuse drugs and/or alcohol – and who end up committing violent crimes. Addressing the root issues is key to helping prevent these traumatic events.
She also shares a concern regarding the severe shortage of bilingual, culturally competent mental health therapists in the United States and in Delaware. This problem, combined with a growing Hispanic population, spells real trouble for every community. As part of a continuous learning environment, Sister Theresa has supervised and trained many therapists who have gone on to work at various organizations. Her peer supervision model is helping the FCCSP to forge relationships with universities and colleges to recruit, train, supervise, and employ master level students who are candidates to become licensed, culturally competent mental health therapists, as well as help educate and train current counselors who want to learn how to become culturally competent and/or bilingual.
Sister Theresa has always emphasized accessibility. Our community engagement program proactively reaches out to primary healthcare systems, physicians’ offices, schools, faith-based entities, and other community-focused organizations to reach children, adults, and families where they are. Providing on-site bilingual, culturally competent counseling at these locations – and in their own homes – can help alleviate the accessibility issue, which is so prevalent with the growing and diverse population we serve. And though we have a growing waiting list, we simply cannot expect folks to just show up at our door – and unfortunately, the stigma of mental health influences people to not seek help.
Sister Theresa also recognizes the need to integrate mental health within the primary care arena. Mental health is a vital component of healthcare. Our team looks at a person’s health holistically, and we believe mental health should be a part of the total system, not a silo somewhere out in right field.
She also recognizes that although these people share a common language, each has a different culture and their experience in their homeland and in the United States is different. That’s why providing culturally competent services is a necessary, critical asset in helping these children, adults, and families. (Read Soledad O’Brien’s book Latino in America!).
Sister Theresa is a tireless direct care worker and advocate. Our team is blessed and grateful to be able to work with her. We are lucky colleagues! She provides a caring and learning environment. And she connects with the people in our community. She has built a team driven by empathy and compassion for the people in our community. You can see the passion in her eyes for this work…and there is much work to be done.
The healthcare needs of the population we serve – mostly Hispanic and African American children, adults, and families who are uninsured, underserved, impoverished, and have no to little income – have steadily and significantly increased. Much of this has revolved around the behavioral health issues that these people face.
In response, a grassroots counseling program began in 2003 under the guidance and leadership of professional counselor Theresa Marie Elitz. Immediately the program had a waiting list – a direct result of the severe shortage and high demand for bilingual, culturally competent counselors, paralleled by the exploding and continued growth of the Hispanic population. The program evolved, and in September 2010 became incorporated as a 501 C 3 nonprofit human services organization.
The Family Counseling Center of St. Paul’s (FCCSP) is a behavioral health organization serving Wilmington, Delaware and its surrounding communities in New Castle County, Delaware. Our compassionate, holistic approach to care – which we call Heal with Love or Con Amor Sanamos (CASa) – is integrated into our bilingual (English/Spanish), culturally competent mental and behavioral health counseling, parenting skills training, and peer supervision & consulting programs.
We continue to foster partnerships with other community-focused organizations, opening the door to a wider pool of resources for our clients. We are also increasing the capacity of the Delaware community to respond to a dire need for licensed, bilingual, culturally competent therapists by providing training to clinician candidates, enabling them to attain their state license, and become credentialed with healthcare insurers.
Rob McCreary – Executive Director and Development/Fundraising Officer
The Family Counseling Center of St. Paul’s envisions a community where every individual
has the opportunity to improve their quality of life through emotional and behavioral health services.
En el Centro de Consejería Familiar de San Pablo tenemos la visión de una comunidad, en donde cada persona tenga la oportunidad de mejorar la calidad de vida, mediante los servicios del cuidado de la salud mental.
The Family Counseling Center of St. Paul’s provides access to compassionate, culturally responsive emotional and behavioral health services that empower individuals and families.
En el Centro de Consejería Familiar de San Pablo, proveemos acceso a servicios de cuidado de la salud mental que son culturalmente apropiados y que fortalecen a individuos y familias.
The Family Counseling Center of St. Paul’s character is shaped by compassion, integrity,
professionalism, responsiveness, dedication, inclusiveness, and respect.
En el Centro de Consejería Familiar de San Pablo, está conformados por cualidades tales
como: compasión, integridad, profesionalismo, sensibilidad, dedicación, inclusividad y respeto.
FCCSP Board Members
Luis Santiago, Chairman
Mr. Luis Santiago is a Vice President at Bank of America’s, Corporate Audit Department in Wilmington, Delaware where his responsible for driving process improvement programs throughout the division. Prior to this, he provided anticipatory risk coverage throughout Consumer Banking, Global Wealth Management, and Global Banking and Markets lines of businesses. Additionally, Luis worked in Corporate Finance where he provided financial guidance to a $45B credit card portfolio. Before joining Bank of America, he was in Commercial Banking at M&T Bank in West Chester, Pennsylvania where he helped manage a $400M Middle Market loan portfolio and a $1B Commercial Real Estate loan portfolio.
Mr. Santiago graduated from Goldey-Beacom College where he earned both his Bachelor of Science degree in Business Administration with a concentration in International Business and his MBA with a concentration in Finance. During his undergraduate studies, he served on the Student Government Association as Community Service Chair for two years. From 2011-2013 Luis served as the Director of Corporate Affairs for the Delaware Chapter of the Association of Latinos Professional in For America (ALPFA) and from 2011-2017 President of the Goldey-Beacom Alumni Association.
Currently, he serves as Chairman of the Board of Directors of the Family Counseling Center and Treasurer of the Charter School, Las Americas ASIPRA Academy.
Mr. Santiago was awarded the Ray A. Jackson Award for Outstanding Community Service in 2009; and the Who’s Who Among Students in American Universities and Colleges in 2012. In addition, he was honored by Delaware Technical Community College for his commitment to the Hispanic community and culture in Northern Delaware in 2014 and Luis was honored as Goldey-Beacom College’s 2015 Rising Star.
He has been a guest speaker at ASPIRA of Delaware, The SEED School of Maryland, Job Corps of Philadelphia, Salesianum, Great Oaks Charter School, Prestige Academy and One Village Alliance’s first annual Dawn Dollard Mother and Son Celebration.
Lastly, to join in efforts to help increase high school graduation and college enrollment rates among Latinos in Delaware, he assisted in the development of a strategic initiative “Latino Unidos” with the United Way of Delaware. In his spare time, he plays competitive basketball, watches Shark Tank and loves spending time with his wife Brittney, his son LJ, family, friends and two dogs, Bentley and Bella.
Dan is the Executive Director for the New York State Podiatric Medicine & Foundation for Podiatric Medicine, a position he’s held for the past 18 months. Dan has 30 years of experience in health system leadership including strategic planning, marketing, policy and advocacy, physician relations and joint ventures and hospital management in academic medical centers and Catholic health care systems in Nebraska, Delaware and northern New Jersey.
His most recent position was as a Vice President with St. Josephs Healthcare System in Paterson and Wayne New Jersey from 2007 thru 2017. During that time, he was the Site Executive for St. Josephs Wayne Hospital and held organizational responsibility for marketing, public relations, and the physician joint ventures. He also served on the New Jersey Healthcare Association Policy Committee during his tenure with St. Josephs.
Prior to this position, he served as Vice President, Strategic Development/Support Services for St. Francis Hospital in Wilmington, DE from 1997-2007.
Dan has extensive non-profit governance experience with credit unions, health, human and social services and housing agencies. He is board certified in health care leadership and administration through the American College of Healthcare Executives. He served on the board of Lutheran Community Services of Delaware for six years, two of which were Board President. He has also served on the Cornerstone West (subsidiary of West End Neighborhood House) Board in Wilmington from 2006-2015.
Dan is on the Greater NYC, American Diabetes Association Board, and is the newest Board Member of the Family Counseling Center of St. Paul in Wilmington, Delaware.
He holds a Bachelor of Arts degree from Wartburg College in Waverly, Iowa (his hometown) and a Master of Science in Health Services Management and Public Health, and a Master of Business Administration from the University of Missouri.
Dan is active in the leadership of the Alumni Board of the Health Informatics Program at the University of Missouri. Dan recently became a certified mixologist in NY State. His hobbies include live music, films, traveling, fine dining, museums, and hiking. He maintains residences in Manhattan’s Upper West Side and in Wilmington, Delaware.
Sister Mary E. Killoran, OSF
In 1997, Sr. Mary received certification in the Basic, Advanced, and Training for Facilitators’ Certificates at the Delores J. Baylor Correctional Institution in New Castle, Delaware. In 1997, she began facilitating AVP at the Howard R. Young Correctional Institution in Wilmington, Delaware, and has been the Lead Coordinator for AVP at the Young Facility since 2000. Sr. Mary also served as Facilitator and Lead Coordinator for AVP at the State Correctional Institution Chester, PA from 1997 – 2000.
Sr. Mary has a MA from LaSalle College, Philadelphia, PA in Religious Education and a certificate from Neumann University in Spiritual Direction. Sr. Mary taught elementary school for fifteen years and did pastoral ministry in parishes in South Carolina; Baltimore, Maryland; and Wilmington, Delaware for fifteen years. Sr. Mary served on the Leadership Team of the Sisters of St. Francis from 1990-1996, and since 1997 has served as the Delaware coordinator of AVP.
Dr. Ralph Gonzalez is Chief Medical Officer at Saint Francis Hospital in Wilmington, Delaware, where his roles and responsibilities cover nearly all aspects of the hospital related to clinical care. He also provides oversight of all medical departments, as well as the Family Medicine residency, clinical pharmacy, and care management service to name a few. Beyond this, his work in the hospital is heavily focused on quality improvement, patient safety, program development, physician and patient satisfaction. He remains clinically active as a hospitalist with TeamHealth, a national leader in healthcare, where he has also served as practice leader in North Wilmington for the past seven years. For more than a decade he has been caring for our local community as a Board Certified Internist after completing his residency at Christiana Care Hospital in 2010. He completed a fellowship in Healthcare Administrative Leadership through University of California San Francisco in 2015. He has had extensive managerial and administrative experience locally serving on the board for the Delaware Care Collaboration ACO and as Medical Director of Bayada home care agency in addition to committee and advisory board participation with United Healthcare and Seasons Hospice.
Dr. Gonzalez, born and raised in Miami, traded Florida summers for Midwest winters when moved to South Bend, Indiana to attend the University of Notre Dame. He graduated in 2003 with a Bachelors in Science double majoring in Pre-medicine and Economics. Subsequently, he received his Medical Doctorate at Temple University in 2007.
Outside of the hospital he enjoys spending his spare time with his wife and three children traveling, hiking, and watching Notre Dame football in Swarthmore, Pennsylvania where they reside.
Meghan McAuliffe Lines, Ph.D.
Meghan McAuliffe Lines, Ph.D. is a pediatric psychologist and Clinical Director for Integrated Primary Care Psychology at Nemours/AI duPont Hospital for Children. Dr. Lines completed her Ph.D. in clinical psychology at the University of Delaware and her residency and fellowship in pediatric psychology at Nemours/ AI duPont Hospital for Children.
In her current role, she works with medical and behavioral health providers to expand the role of behavioral health in pediatric primary care for Nemours duPont Pediatrics clinics in Delaware, with a particular focus on ensuring culturally relevant and equitable care to children and their families throughout the state. Dr. Lines is also involved in training and education, supervising graduate student externs, interns and fellows, and has been an investigator on several federal grants aimed to expand behavioral health training and workforce development in primary care. She has authored and co-authored numerous publications, presented at national conferences and currently serves as an Associate Editor for the peer-reviewed journal Clinical Practice in Pediatric Psychology. She holds an appointment of Assistant Professor of Pediatrics at the Sidney Kimmel Medical College of Thomas Jefferson University and is an at-large member of the Medical Executive Committee at AI duPont Hospital for Children.
Dr. Lines has served on multiple committees in the community, including a current member of the Delaware Board of Examiners of Psychologists, and a member of the Treatment and Access Committee of the Lt. Governor’s Behavioral Health Consortium. Dr. Lines was the 2015 recipient of the Nemours Physician Excellence Award for Community Service, and in 2018 received the Carolyn S. Schroeder Award for Outstanding Clinical Practice in Pediatric Psychology by the Society of Pediatric Psychology of the American Psychological Association. She was a 2019 Fellow of Leadership Delaware, during which time she had the opportunity to work with the Family Counseling Center of St. Paul’s.
She enjoys spending times outdoors and playing games with her husband, Chris, their daughters, Gemma and Sophie, and dog Pepper.